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This Web site is operated by the Signature Transportation Inc., which also is known as signature-transportation.com. We refer to these organizations as “Signature Transportation," "we" or "our." Signature Transportation understands the importance of our customers' privacy. Our Privacy Policy tells you what information we collect when you visit our Web site, how we use, share and protect it, what choices you have about how the information is used, and how you can access and update that information. If you do not agree to this Privacy Policy, please do not use this Web site. This Privacy Policy applies to personally identifiable information collected on the Web site where this Privacy Policy is posted.. Certain aspects of this Privacy Policy also apply to the personally identifiable information we collect offline.

For purposes of this Privacy Policy, "personally identifiable information" means information that identifies a particular individual, such as name, postal address, e-mail address, and phone number.

Information Collection

Personally Identifiable Information We Collect
This Web site requires no registration. However, if you are interested in obtaining information, products or services from Signature Transportation, you may need to provide us with information about yourself. For example, if you order a service from us, we ask for your name, postal address, e-mail address, telephone number and your credit card number. In addition, we may combine personally identifiable information that you have provided to us with other information that is publicly available or that we receive from other reputable sources.

Information Use

Signature Transportation may use your personally identifiable information to deliver the products and services that you request, enhance your experience with us and provide you with informational that you might find interesting, and for internal business analysis and other business purposes consistent with this policy. These uses may generally be categorized as relationship maintenance uses and promotional uses. We describe these uses in more detail below.

Relationship Maintenance Uses
Signature Transportation uses your personally identifiable information to maintain and manage your account, deliver services that you have requested, and generally enhance your experience. Collectively, we refer to these types of uses as "Relationship Maintenance Uses," and they include all of the ways in which we use your personally identifiable information to maintain and manage our relationship with you that do not involve sending promotional materials. Examples of Relationship Maintenance Uses include, but are not limited to:

Providing the services you request
Contacting you about the status of an trip
Sending you other administrative communications
Sending you surveys
Sending you updates to our privacy policy
Making changes to Web-based features

Information Sharing and Disclosure

We take very seriously our responsibility to maintain your privacy with respect to your personally identifiable information. We will therefore share that information only with the following entities, and only in the manner described below.

Service Providers
Signature Transportation contracts with other companies to provide certain services on our behalf, including credit card processing, shipping, e-mail distribution, and promotions management. We provide these companies only with the information they need to perform their services, and they are permitted to use the information only for that specific purpose or as required by law, unless any additional use or sharing of the information is separately permitted under another provision of this Privacy Policy.

Signature Transportation Licensees
We may share your personally identifiable information with third parties that offer services under or in association with brand names of Signature Transportation.

Subsidiaries and Affiliated Entities
Signature Transportation has a number of subsidiary and affiliated entities ("Affiliates") that offer a wide range of services. We may share your personally identifiable information with our Affiliates so they can let you know about product and service offerings in which you might be interested. The use of your personally identifiable information by our Affiliates is subject to the same opt-out rights (and limitations upon those rights) that apply to the use of personally identifiable information by Signature Transportation.

Legal Purposes; Business Transactions
Signature Transportation may disclose any user or customer information, including personally identifiable information, when we believe that doing so is required by law; may be necessary to protect the property, rights, or safety of ourselves, visitors to our Web sites, or other persons. It may also be necessary to disclose our customers' personally identifiable information to third parties, such as credit card companies, to help resolve disputes that arise in the ordinary course of business. Signature Transportation may also transfer user or customer information, including personally identifiable information, in connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale.

Aggregate Information (non-personally identifiable)
Signature Transportation may share with third parties aggregated information about you and other visitors to our Web site. When we do this, however, we make any personally identifiable information non-personally identifiable by combining it with information about other individuals or by removing characteristics that make the information personally identifiable to you. We share this information in order to improve our Web site and develop content and services that we hope will be of interest to you.

Your Choices

We understand the importance of protecting our customers' privacy, and we therefore provide you with the opportunity to opt-out of having your personally identifiable information used or disclosed for certain purposes. Receiving promotional communications from Signature Transportation, including our Affiliates and our licensees, is optional. If you do not wish to receive promotional communications from Signature Transportation, including our Affiliates and our licensees, please call or write to us at the address below.

As described elsewhere in this Privacy Policy, it is also optional to allow us to share your personally identifiable information with selected reputable third parties so that they can provide you with promotional communications. If you do not wish us to do so, please call or write to us at the address below.

You may also use this address and phone number to request us to update or change any of your personally identifiable information, or to request additional information regarding our disclosure of your personally identifiable information to certain third parties for promotional purposes.

Call us at Signature Transportation Information (704-202-9685)
Write to us at: Signature Transportation, Attn: Information Services - Privacy, 1801 N. Tryon Street, Charlotte NC 28217, and include your name, address, telephone number, e-mail address and a note of instructions.

As noted earlier in this Privacy Policy, Signature Transportation will not share your e-mail address with third parties for them to send you promotional communications unless you have opted in to such use. Because we plan our communications in advance, it may take several weeks for your request to become effective. If, due to human error, you continue to receive our communications, please contact us again and we will make every effort to correct the situation.

Links to Other Sites

We may provide links on our Web site to other sites we think you will enjoy. These sites operate independently of Signature Transportation and have established their own privacy and security policies. We encourage you to be aware when you leave our site and to read these policies at any site you visit.

Information Security

The security and confidentiality of your information is extremely important to us, and we take a number of steps to safeguard any personally identifiable information or credit card information that you provide to us. We use data encryption technology to help protect against loss, misuse or alteration of your credit card information. Secure Socket Layers (SSLs) encrypt the credit card information sent between your computer and our database. However, no method of transmitting or storing electronic data is ever completely secure, and therefore we cannot warrant or guarantee that such information will never be accessed, used or released in a manner that is inconsistent with this policy.

Personally Identifiable Information Contained in User Content

Some sections of our Web site may allow users to post or transmit messages, comments, screen names, computer files and other materials. Signature Transportation does not monitor such transmissions, and therefore cannot be responsible for any personally identifiable information or other information that may be contained in such transmissions.

Changes in this Privacy Policy

We may amend this Privacy Policy at any time. If we make any material changes in the way we collect, use, and/or share your personally identifiable information, we will notify you by sending you an e-mail at the last e-mail address that you provided us and/or by prominently posting notice of the changes on the Web sites covered by this Privacy Policy. In any event, changes to this Privacy Policy may affect our use of personally identifiable information that you provided us prior to our notification to you of the changes.

If you have questions or wish to send us comments about this Privacy Policy, please write us at:

Attn: Information Services - Privacy,

1801 N. Tryon Street, Charlotte NC 28217

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